Testimonials

“With the combination of remote, lab tests, and eye tracking, we were able to identify important optimization possibilities to increase the conversion rate. We regularly work closely and successfully with Userlutions. We have always experienced Userlutions as very competent in consulting as well as flexible and reliable in implementation.“

“With a digital alternative we want to make the reading of electricity meters easier for our consumers. Therefore, we commissioned Userlutions with a design thinking project.
Our UX consultant was exceptionally quick in understanding the complex electricity market and approached the project empathically. Therefore, she was able to point out problems to us that we didn’t see before. This change of perspective lead to many new ideas for solutions, that we wouldn’t have thought about ourselves.”
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“I was pleasantly surprised by the user feedback and I would not have expected this before. The testers give so much useful criticism. Thanks to the constructive and personal support from the Userlutions consultants, the expert evaluation of the RapidUser tests really convinced me.”

“The personas that Userlutions has created for us have been very well received in our company: Our employees are equipped with persona comp cards, persona posters hanging in the offices, and life-size displays in the corridors. Recently, we have started recruiting our audience members according to our personas – we bring Svenja, Lena, Micha and co. to life. All these measures contribute to a common understanding of our target groups.”

“To validate our new digital business model, we were looking for a competent partner. Userlutions has been helping us with user research from the start. I was especially impressed by the methodical approach. The collaboration was incredibly productive and the whole team enjoyed it. We now understand the needs of our customers much better and can optimally develop our cloud platform. Finally, we can be confident that our business model will be successful! The user research with Userlutions was exactly what we were looking for.”
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“Such an individual and fast familiarization with our product and its technical features cannot be taken for granted – our contact person from Userlutions has managed exactly that. Creative-efficient work, sound UX expertise and services on top: We are now implementing your concept in its entirety. Thank you very much!”
To the case study

“We regularly test with Userlutions in the lab. The Userlutions consultants always make us as customers feel very comfortable. They are easy to reach and there is a constant exchange during the study. The procedure always runs smoothly – everything is well prepared. The results of the tests are very helpful for us. We sometimes work for months with the presentations of the results and are able to implement many of the recommendations.“

“mirapodo is a leading online shoe store. The tests gave us such precise suggestions for improvement that we wereable to increase our sales significantly within days. Thank you!”

“For the upcoming relaunch, the topics of user navigation and attractiveness were top priorities for us. Through a usability test with expert evaluation, we wanted to ensure that the newly designed website was easy for our customers to understand and that users would quickly find the information they were looking for in this new environment. The prototype test with evaluation gave us the exact degree of certainty we needed before the relaunch. Thanks to the full-service support, we were able to continue to focus on our work and thanks to the final presentation with concrete recommendations for action, we were able to refine the site even before the relaunch. We would be delighted to do this again!”

“The regular cooperation with Userlutions provides us reliably and quickly with the crucial insights for the user-centered work of our teams.”

“uberMetrics Technologies has given its uberMetrics DELTA monitoring tool a facelift with Userlutions. The usability and performance of the dashboard were significantly improved. The usability experts of Userlutions carried out both the new conception of the interface and the prototype development to our complete satisfaction.”

“Our collaboration can only be described as pleasant, constructive and valuable. Userlutions quickly became familiar with our engineering-technical software portal. The complex requirements were quickly understood and all the right questions were asked. The redesign project showed us very valuable and well-founded conceptual and design optimization potentials. Highly recommended!”