Your flexible UX team:
Support tailored to your needs
We step in where your capacity or structures fall short, whether you’re setting up a UX team from scratch, need temporary expertise, want to design AI features with a user-centred approach, or are working as a product owner without UX support.
Here’s how we can support you and your team:
UX development
We help organisations embed UX in a sustainable way, providing support from strategy and effective processes to the sensible use of AI tools within the team.
Team reinforcement
We ensure that your UX work doesn’t grind to a halt by extending your team either operationally or strategically.
UX sparring
We’re here to support your product team by providing quick and informed feedback on any issue, whether it’s a standard question about a feature or uncertainty regarding AI features.
Knowledge transfer
We’ll help you build a solid foundation of UX knowledge through practical workshops and personalised coaching.
Our approach – how we work
Working closely with the team – just like in-house UX
We can work in whatever way suits you best: as an integral part of your meetings; in close consultation with stakeholders; or integrated into your processes. We are always close at hand, both professionally and personally.
Collaborative & pragmatic – we roll up our sleeves and get things done.
We don’t just contribute ideas; we get involved, working closely with you to deliver rapid feedback and tangible results. We are hands-on, efficient and always solution-focused.
A lasting impact
Together, we will build structures that stand the test of time, with the right processes, tried-and-tested methods, and the right tools. This ensures that UX becomes an integral part of the team and contributes to your product’s long-term success.
What are the advantages of working with us?
More UX power whenever you need it
Our teams can be as flexible as your project requires. You can add expertise in areas such as UX research, UX design and design thinking at any time, and it will be tailored precisely to your needs.
All UX skills in one team
UX is diverse, and so are we. When you work with us, you gain access to a wide range of specialist knowledge, including accessibility, strategy, testing, KPI set-ups, integrating AI into UX processes, conducting user research for new features, and much more.
We’ll be by your side until you’re ready to do it alone
We’ll support you with interim roles, coaching and operational support for as long as it makes sense for you. At the same time, we’ll make sure you can continue independently, retaining the expertise within the team.
Our services to help you build your UX
During the initial consultation, we will discuss which services would be best suited to you and put together a bespoke package tailored to your needs. This package is available both remotely and in person.
If your company lacks the necessary structures and expertise in UX, we can help you develop them in a sustainable way. Together, we will develop processes, roles and roadmaps to ensure that UX becomes firmly embedded within your organisation in the long term, so that you no longer need to rely on external support.
Our core competencies
If your team is overloaded or requires additional expertise, we can provide flexible support, whether that’s operational project assistance or strategic guidance on further developing your UX organisation. This ensures that your team can continue to act at all times, and that projects don’t come to a standstill.
We also provide practical support when it comes to working with AI. We help you to integrate useful AI tools into your UX workflow, from research synthesis to analysis, without compromising on quality or the user’s perspective. If you’re developing AI features in-house, we incorporate the user’s perspective into the process from the beginning, ensuring the resulting features are genuinely helpful to your users.
Our core competencies
As a product owner or project manager, you are responsible for UX decisions. Without sufficient UX expertise, it can be challenging to ensure that all product decisions are user-centred. With us by your side, however, you’ll receive swift, expert support exactly when you need it, whether through research projects, UX design or brainstorming sessions.
When it comes to AI features, feedback is often invaluable. It can tell you where an assistant is useful and where it is not, and where people find it irritating. What do users expect from generative responses? We provide an honest outside perspective, even if it’s uncomfortable.
Our core competencies
We empower teams and managers to build up their UX knowledge in a sustainable way through practical workshops and personalised coaching. This enables UX expertise to develop within the organisation, providing lasting benefits rather than being a one-off initiative.
Flexible coaching formats, e.g.
Userlutions provided invaluable assistance in setting up our UX research department. We benefited from the agency’s collective expertise and best practices.
Customer
Nina Ehrenberg
SVP Digital Product Management
KLiNGEL Group
Results
An integral part of the team
Established UX research processes
Trained a successor
Our services
Other areas in which we can offer support:
Overall customer experience
We transform user feedback into tangible results by conducting strategic testing and UX research, providing ongoing support, designing UX solutions and creating a clear UX roadmap.
Relaunch
We’ll make your relaunch a genuine fresh start, putting the user at the centre of everything we do and combining research, testing and design under one roof.
Validating product ideas
We help you to validate new product ideas quickly and efficiently in a user-centred way, providing you with a clear structure, honest feedback and the right framework for making bold decisions.
Designing AI features
We help you design and test AI features to ensure they work effectively for your users, using a combination of research, prototyping and rigorous testing.
What do you want to start with? Let’s talk!
Birgit Bärnreuther
Head of Consulting
+49 30 / 544 870 24
(Mon to Fri from 9 a.m. to 6 p.m.)
Birgit Bärnreuther
Head of Consulting
+49 30 / 544 870 24
(Mon to Fri from 9 a.m. to 6 p.m.)