{"id":26719,"date":"2026-08-17T17:22:21","date_gmt":"2026-08-17T15:22:21","guid":{"rendered":"https:\/\/userlutions.com\/case-studies\/maxdome-ux-tests\/"},"modified":"2026-09-29T17:24:20","modified_gmt":"2026-09-29T15:24:20","slug":"maxdome-ux-tests","status":"publish","type":"page","link":"https:\/\/userlutions.com\/en\/case-studies\/maxdome-ux-tests\/","title":{"rendered":"Case Study: Maxdome"},"content":{"rendered":"
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15 UX tests per year with no effort on your part<\/div>\n\n\n\n

How Maxdome regularly conducts UX testing on
within 24 hours<\/strong><\/h1>\n\n<\/div>\n<\/div>\n<\/div>\n\n
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UX services<\/h2>\n\n<\/div><\/div>\n\n
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UX testing<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n

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UX strategy<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n

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Recommendations<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n

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Coaching<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Userlutions\u2019 regular UX tests provide us with reliable and timely insights that are crucial for our teams\u2019 user-centered work. Thanks to these tests, we no longer have to rely on individual internal opinions; instead, we have the knowledge we need to tailor<\/strong> our offerings to our customers\u2019 actual needs<\/strong>. <\/p>\n\n<\/div><\/div>\n\n

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Customer<\/strong><\/p>\n\n\n\n

Kilian Hughes
Head of UX Conception
Maxdome<\/p>\n\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Challenge<\/div>\n\n\n\n

How can you easily organize regular usability tests?<\/h2>\n\n<\/div>\n\n
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Since the various development teams were constantly designing new features for a wide range of product areas, Maxdome had a high demand for testing.<\/p>\n\n\n\n

But how can you organize continuous testing when there\u2019s really no time for it\u2014because the next deadline is looming or you don\u2019t want to\u2014or can\u2019t\u2014keep your own employees busy with it all the time? Maxdome decided to outsource usability testing, including the analysis, and enlisted the help of Userlutions for this purpose. <\/p>\n\n<\/div><\/div>\n\n

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How it works<\/div>\n\n\n\n

15 UX tests per year\u2014sometimes from one day to the next<\/h2>\n\n<\/div>\n\n
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Maxdome designated an internal point of contact who maintained ongoing communication with Userlutions, coordinated testing across teams, and arranged for regular user tests to be conducted on smaller issues. Our UX specialists handled the test guidelines and the evaluation of the tests, while Maxdome\u2019s internal UX teams subsequently identified opportunities for optimization based on the results. This allowed Maxdome to save its own employees\u2019 time while still ensuring that the planned UX improvements were validated by user feedback at every stage. <\/p>\n\n\n\n

Thanks to this division of labor, Maxdome was sometimes able to gain valuable insights from one day to the next.<\/p>\n\n\n

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Learn more about our UX tests<\/a><\/p>\n\n\n\n

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The benefits<\/div>\n\n\n\n

Test on a smaller scale and optimize faster<\/h2>\n\n<\/div>\n\n
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So how exactly has Maxdome benefited from continuous testing? It’s simple: <\/p>\n\n\n\n

Continuous testing = testing in Smaller Steps<\/strong><\/p>\n\n\n\n

Each time, the Maxdome tests focused on very small aspects of the product or specific questions (e.g., Which version of the product detail page is easier to navigate?).<\/p>\n\n\n\n

For example, the user videos were significantly shorter than those from tests covering the entire user journey. And the smaller the test, the faster the analysis. As a result, the mini-tests could often be conducted and analyzed within a single day. <\/p>\n\n\n\n

Continuous testing = faster optimization<\/strong><\/p>\n\n\n\n

Imagine you\u2019re shooting at your website or app with a shotgun. This creates dozens of holes, big and small, and now you have to decide which ones to fix first. That\u2019s what it\u2019s like with user test results. With continuous testing, on the other hand, only 3\u20134 small holes are uncovered at a time, and fixing them is much faster and easier. The smaller the test, the more focused the optimization effort<\/strong>. <\/p>\n\n<\/div><\/div>\n\n

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The result<\/div>\n\n\n\n

Faster product development, less workload for employees, and satisfied users<\/h2>\n\n<\/div>\n\n
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Thanks to the close collaboration between Maxdome and Userlutions, regular testing was seamlessly integrated into Maxdome\u2019s processes, and user feedback became an integral part of their product development. By reviewing and adjusting newly designed features in a very short time, they managed to conduct an impressive 15 UX tests in just one year<\/strong>, with an average project duration of just 2\u20134 days<\/strong>! <\/p>\n\n\n\n

As you can see, incorporating regular user testing is easier than you might think!<\/p>\n\n\n\n

Maxdome’s example shows how easily continuous testing can be integrated into a company’s ongoing sprints. By testing regularly, Maxdome was able to conduct smaller, more streamlined, and more cost-effective tests and avoid major changes to the product later on. <\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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Our services<\/p>\n\n\n\n

Curious? Here’s how we can help you <\/h2>\n\n<\/div>\n\n
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User research<\/strong><\/strong><\/strong><\/h3>\n\n\n\n

We lay the groundwork for your product decisions. Real user feedback to answer your questions\u2014even before you make a decision. <\/p>\n\n\n

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Learn more<\/a><\/p>\n\n\n\n

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UX testing<\/strong><\/strong><\/strong><\/h3>\n\n\n\n

Don’t rely on gut feelings: Through UX testing, we identify usability issues with your products and opportunities for a better user experience.<\/p>\n\n\n

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Learn more<\/a><\/p>\n\n\n\n

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UX design<\/strong><\/strong><\/strong><\/h3>\n\n\n\n

We develop digital products that delight your users while keeping your business goals in mind.<\/p>\n\n\n

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Learn more<\/a><\/p>\n\n\n\n

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Where do you want to start? Let’s talk\u2014no strings attached. <\/strong><\/p>\n\n<\/div>\n\n

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Birgit B\u00e4rnreuther<\/strong> <\/p>\n\n\n\n

Head of Consulting<\/p>\n\n\n\n

+49 30 \/ 544 870 24<\/strong>
(Mon\u2013Fri, 9 a.m.\u20136 p.m.)<\/p>\n\n<\/div>\n<\/div><\/div>\n\n

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Birgit B\u00e4rnreuther<\/strong>, Head of Consulting<\/p>\n\n\n\n

+49 30 \/ 544 870 24<\/strong>
(Mon\u2013Fri, 9 a.m.\u20136 p.m.)<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n

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