{"id":26513,"date":"2026-08-07T14:45:00","date_gmt":"2026-08-07T12:45:00","guid":{"rendered":"https:\/\/userlutions.com\/case-studies\/spiriai-ai-design\/"},"modified":"2026-09-28T16:59:57","modified_gmt":"2026-09-28T14:59:57","slug":"spiriai-ai-design","status":"publish","type":"page","link":"https:\/\/userlutions.com\/en\/case-studies\/spiriai-ai-design\/","title":{"rendered":"Case Study: SpiriAI"},"content":{"rendered":"<div class=\"gb-container gb-container-85a35c7d alignfull\">\n<div class=\"gb-container gb-container-98a7a2e8\">\n<div class=\"gb-container gb-container-a35df032\">\n\n<div class=\"gb-headline gb-headline-8f63fd97 gb-headline-text gb-headline-169c2cce\">Finding the right wine the fun way<\/div>\n\n\n\n<h1 class=\"gb-headline gb-headline-e7d8d55e gb-headline-text\">Designing an AI feature: from concept to prototype<\/h1>\n\n<\/div>\n<\/div>\n<\/div><div class=\"gb-container gb-container-6b8bea27 alignfull\">\n<div class=\"gb-container gb-container-4a87781b\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-ad4a95f7\">\n<div class=\"gb-grid-column gb-grid-column-c13dd3a8\"><div class=\"gb-container gb-container-c13dd3a8\">\n\n<h2 class=\"gb-headline gb-headline-0dbc8ddf gb-headline-text ul-h2\">UX services<\/h2>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6f36f81c\"><div class=\"gb-container gb-container-6f36f81c\">\n<div class=\"gb-container gb-container-3e5c054c\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-9a1b107b\">\n<div class=\"gb-grid-column gb-grid-column-6b2c97a2\"><div class=\"gb-container gb-container-6b2c97a2\">\n\n<figure class=\"gb-block-image gb-block-image-db397c95\"><img decoding=\"async\" class=\"gb-image gb-image-db397c95\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/11\/Frame-238.svg\" alt=\"\" title=\"Frame 238\"><\/figure>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-81e8e9c9\"><div class=\"gb-container gb-container-81e8e9c9\">\n\n<p class=\"gb-headline gb-headline-88a32b66 gb-headline-text\">UX research<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-98603fa7\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-8ad61a4f\">\n<div class=\"gb-grid-column gb-grid-column-a3bbaf6f\"><div class=\"gb-container gb-container-a3bbaf6f\">\n\n<figure class=\"gb-block-image gb-block-image-092fe84a\"><img decoding=\"async\" class=\"gb-image gb-image-092fe84a\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/11\/Frame-238-copy-11.svg\" alt=\"\" title=\"Frame 238, copy 11\"><\/figure>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-435e958c\"><div class=\"gb-container gb-container-435e958c\">\n\n<p class=\"gb-headline gb-headline-4af26194 gb-headline-text\">UI design<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-5cf4d758\"><div class=\"gb-container gb-container-5cf4d758\">\n<div class=\"gb-container gb-container-2b95947f\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-6671b1d7\">\n<div class=\"gb-grid-column gb-grid-column-b5b96bf2\"><div class=\"gb-container gb-container-b5b96bf2\">\n\n<figure class=\"gb-block-image gb-block-image-2e138647\"><img decoding=\"async\" class=\"gb-image gb-image-2e138647\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/11\/Frame-238-copy-10.svg\" alt=\"\" title=\"Frame 238, copy 10\"><\/figure>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-5b85aceb\"><div class=\"gb-container gb-container-5b85aceb\">\n\n<p class=\"gb-headline gb-headline-045c93a4 gb-headline-text\">AI strategy<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-9fe04fd6\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-6923a0a3\">\n<div class=\"gb-grid-column gb-grid-column-e0e533f9\"><div class=\"gb-container gb-container-e0e533f9\">\n\n<figure class=\"gb-block-image gb-block-image-0d1eaed7\"><img decoding=\"async\" class=\"gb-image gb-image-0d1eaed7\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/11\/Frame-238-copy-12.svg\" alt=\"\" title=\"Frame 238, copy 12\"><\/figure>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-7c375ef3\"><div class=\"gb-container gb-container-7c375ef3\">\n\n<p class=\"gb-headline gb-headline-570ac625 gb-headline-text\">UX testing<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a82160ef\"><div class=\"gb-container gb-container-a82160ef\">\n<div class=\"gb-container gb-container-0fa0645c\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-375f8ad6\">\n<div class=\"gb-grid-column gb-grid-column-9561e16e\"><div class=\"gb-container gb-container-9561e16e\">\n\n<figure class=\"gb-block-image gb-block-image-c09be627\"><img decoding=\"async\" class=\"gb-image gb-image-c09be627\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/11\/Frame-238-copy-8.svg\" alt=\"\" title=\"Frame 238, Copy 8\"><\/figure>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-06eaad79\"><div class=\"gb-container gb-container-06eaad79\">\n\n<p class=\"gb-headline gb-headline-bc221f7c gb-headline-text\">UX design<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-1c17b6fa\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-6e4de0b8\">\n<div class=\"gb-grid-column gb-grid-column-73ae6508\"><div class=\"gb-container gb-container-73ae6508\">\n\n<figure class=\"gb-block-image gb-block-image-6c9addc0\"><img decoding=\"async\" class=\"gb-image gb-image-6c9addc0\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/11\/Frame-238-copy-13.svg\" alt=\"\" title=\"Frame 238, copy 13\"><\/figure>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e0587f90\"><div class=\"gb-container gb-container-e0587f90\">\n\n<p class=\"gb-headline gb-headline-bae414d4 gb-headline-text\">Consulting<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-ac4aa37c\"><div class=\"gb-container gb-container-ac4aa37c\">\n<div class=\"gb-container gb-container-4a0c435e\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-579cf017\">\n<div class=\"gb-grid-column gb-grid-column-cb769613\"><div class=\"gb-container gb-container-cb769613\">\n\n<figure class=\"gb-block-image gb-block-image-b56ea478\"><img decoding=\"async\" class=\"gb-image gb-image-b56ea478\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/11\/Frame-238-copy-9.svg\" alt=\"\" title=\"Frame 238, copy 9\"><\/figure>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-203fdb29\"><div class=\"gb-container gb-container-203fdb29\">\n\n<p class=\"gb-headline gb-headline-5990c299 gb-headline-text\">Prototyping<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-8b167673\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5b695c08\">\n<div class=\"gb-grid-column gb-grid-column-071c52a7\"><div class=\"gb-container gb-container-071c52a7\"><\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-2c2c8725\"><div class=\"gb-container gb-container-2c2c8725\"><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"gb-container gb-container-1630c627 alignfull\">\n<div class=\"gb-container gb-container-c85c7702\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5aea16c1\">\n<div class=\"gb-grid-column gb-grid-column-e0d54129\"><div class=\"gb-container gb-container-e0d54129\">\n\n<figure class=\"gb-block-image gb-block-image-a06873a8\"><img decoding=\"async\" class=\"gb-image gb-image-a06873a8\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/09\/zeichen2.svg\" alt=\"\" title=\"character2\"><\/figure>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-602d1f7a\"><div class=\"gb-container gb-container-602d1f7a\">\n\n<p class=\"has-text-color has-link-color wp-elements-1 wp-block-paragraph\" style=\"color:#333333;font-size:24px\">The process was a real stroke of luck for us: focused, to the point, and always well-managed. In the end, we had a well-thought-out, tested concept that we were then able to translate directly into our MVP.  This shows that a user-centered approach pays off even when it comes to AI products.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-17eda722\"><div class=\"gb-container gb-container-17eda722\">\n<div class=\"gb-container gb-container-1ac29269\">\n\n<p class=\"has-text-color has-link-color wp-elements-2 wp-block-paragraph\" style=\"color:#333333;margin-bottom:8px\"><strong>Customer<\/strong><\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-3 wp-block-paragraph\" style=\"color:#333333\">Johannes Nielsen<br\/>Founder<br\/>sommelier.bot<\/p>\n\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"gb-container gb-container-f5a5aeb2 alignfull\">\n<div class=\"gb-container gb-container-49e15814\">\n<div class=\"gb-container gb-container-04bfed4a\">\n<div data-scroll-class=\"fadeInUp\" class=\"gb-container gb-container-0c6e03ce ab-has-animation\">\n\n<div class=\"gb-headline gb-headline-aa6487e2 gb-headline-text gb-headline-169c2cce\">Project objective<\/div>\n\n\n\n<h2 class=\"gb-headline gb-headline-3b4fc5a2 gb-headline-text\">Online wine consulting that adds value and helps achieve business goals<\/h2>\n\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-792ca6e4\">\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-column gb-grid-column-a2868355 ab-has-animation\"><div class=\"gb-container gb-container-a2868355\">\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;font-style:normal;font-weight:400\">We had the opportunity to be part of the redesign, testing, and development of sommelier.bot: a mobile-first AI wine advisor that turns a simple product search into an engaging experience. It\u2019s not just based on hypotheses\u2014it\u2019s been tested and validated with real users. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Traditional online store filters require specialized knowledge. The sommelier.bot, on the other hand, helps users select wine, beer, and spirits while simultaneously driving qualified traffic to retailers. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;font-style:normal;font-weight:400\"><strong>The project&#8217;s goal:<\/strong> to further develop the existing AI functionality with gamification elements in a way that sustainably increases motivation, usage frequency, and repeat visits\u2014for both wine novices and connoisseurs alike. <\/p>\n\n<\/div><\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-column gb-grid-column-bf75d4a2 ab-has-animation\"><div class=\"gb-container gb-container-bf75d4a2\">\n\n<figure class=\"gb-block-image gb-block-image-7dec639d\"><img decoding=\"async\" width=\"1310\" height=\"748\" class=\"gb-image gb-image-7dec639d\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2026\/08\/scribbles.png\" alt=\"\"><\/figure>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"gb-container gb-container-74ee8db3 alignfull\">\n<div class=\"gb-container gb-container-2e46977f\">\n<div class=\"gb-container gb-container-0147220c\">\n<div data-scroll-class=\"fadeInUp\" class=\"gb-container gb-container-3923be71 ab-has-animation\">\n\n<div class=\"gb-headline gb-headline-5f4c510f gb-headline-text gb-headline-169c2cce\">Challenges<\/div>\n\n\n\n<h2 class=\"gb-headline gb-headline-f919fdd1 gb-headline-text\">Two very different target audiences and a consulting approach that appeals to both<\/h2>\n\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-78cc109f\">\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-column gb-grid-column-7ffea4f4 ab-has-animation\"><div class=\"gb-container gb-container-7ffea4f4\">\n\n<figure class=\"gb-block-image gb-block-image-57e51b25\"><img decoding=\"async\" width=\"701\" height=\"561\" class=\"gb-image gb-image-57e51b25\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2026\/08\/Group-1000005361.png\" alt=\"\" title=\"Group 1000005361\"><\/figure>\n\n<\/div><\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-column gb-grid-column-bfc3bb43 ab-has-animation\"><div class=\"gb-container gb-container-bfc3bb43\">\n\n<p class=\"wp-block-paragraph\">The biggest conceptual challenge lay in the conflicting needs of the target audience. An analysis of the users revealed two protopersonas, which we used as the basis for our concept:   <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Young, tech-savvy wine novices browse extensively and make their decisions based on the label or tasting notes.<\/li>\n\n\n\n<li>Experienced wine connoisseurs expect transparent, clear recommendations\u2014and not a \u201ctoo simplistic\u201d approach.  <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Added to this was a challenge inherent to AI projects: an AI interaction that did not yet exist had to be made tangible and testable. Unlike with traditional interfaces, there isn\u2019t just one flow\u2014rather, there are countless flexible usage scenarios that a prototype must be able to simulate. We solved this by creating an illustrative, clickable flow\u2014realistic enough to elicit genuine user reactions.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the same time, we consciously walked a tightrope between vision and feasibility: The concept was meant to anticipate future technical possibilities while still describing a product that already works today and delivers real added value.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"gb-container gb-container-7eb3e6e5 alignfull\">\n<div class=\"gb-container gb-container-99084b26\">\n<div data-scroll-class=\"fadeInUp\" class=\"gb-container gb-container-bc2e85a1 ab-has-animation\">\n\n<div class=\"gb-headline gb-headline-e58ae1bc gb-headline-text gb-headline-169c2cce\">Insights into the design<\/div>\n\n\n\n<div class=\"gb-headline gb-headline-959cd6b5 gb-headline-text gb-headline-2b48a5c0\">That special something when researching wine<\/div>\n\n<\/div>\n<\/div>\n<\/div><div class=\"gb-container gb-container-4e7b54d6 alignfull\">\n<div class=\"gb-container gb-container-00421820 timeline-wrapper\">\n<div data-scroll-class=\"fadeInUp\" class=\"gb-container gb-container-fd240a60 ab-has-animation\">\n\n<div class=\"gb-headline gb-headline-500c2391 gb-headline-text ul-dachzeile\">Project timeline<\/div>\n\n\n\n<h2 class=\"gb-headline gb-headline-d5292ada gb-headline-text gb-headline-2b48a5c0\">From information overload to playful discovery<\/h2>\n\n<\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-container gb-container-32ada7c9 ab-has-animation\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-3fd79015\">\n<div class=\"gb-grid-column gb-grid-column-534ebed5\"><div class=\"gb-container gb-container-534ebed5\">\n\n<h4 class=\"gb-headline gb-headline-b979c00b gb-headline-text\">Research + design framework<\/h4>\n\n\n<div class=\"gb-container gb-container-63acd74a\">\n\n<p class=\"has-regular-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">We began by analyzing the target audience, purchasing behavior, and existing AI solutions in mobile commerce. From this, we derived five design principles and a clear design shift: away from knowledge-based filtering, text-heavy content, and pure chat, toward inspiring discovery, visual learning, and playful interaction. <\/p>\n\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-container gb-container-ab1bf38e ab-has-animation\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-4dc471aa\">\n<div class=\"gb-grid-column gb-grid-column-e1a0afe0\"><div class=\"gb-container gb-container-e1a0afe0\">\n\n<h4 class=\"gb-headline gb-headline-2ff95e3b gb-headline-text\"><strong>AI strategy workshop<\/strong><\/h4>\n\n\n<div class=\"gb-container gb-container-78248d45\">\n\n<p class=\"wp-block-paragraph\">Using empathy maps, Jobs-to-be-Done, and design thinking methodologies, we developed interaction concepts and an initial customer journey for both user groups.<\/p>\n\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-container gb-container-c47a0ff8 ab-has-animation\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-d5e1d410\">\n<div class=\"gb-grid-column gb-grid-column-a60c6655\"><div class=\"gb-container gb-container-a60c6655\">\n\n<h4 class=\"gb-headline gb-headline-1e16143d gb-headline-text\">Concept + clickable prototypes<\/h4>\n\n\n<div class=\"gb-container gb-container-03d0dc55\">\n\n<p class=\"wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">The scribbles evolved into wireframes and two prototype integration scenarios: a standalone app and integration into an existing retailer website. In the process, we developed our own design patterns and best practices for designing AI features that extend beyond this project. <\/p>\n\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-container gb-container-a6fb6809 ab-has-animation\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-725cb468\">\n<div class=\"gb-grid-column gb-grid-column-e591676a\"><div class=\"gb-container gb-container-e591676a\">\n\n<h4 class=\"gb-headline gb-headline-225adbad gb-headline-text\"><strong>User testing + iteration<\/strong><\/h4>\n\n\n<div class=\"gb-container gb-container-983f6c03\">\n\n<p class=\"wp-block-paragraph\">We tested the concept with twelve people from both target groups in moderated sessions and revised it based on the results\u2014before development began.<\/p>\n\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"gb-container gb-container-df49d087 alignfull\">\n<div class=\"gb-container gb-container-f38a2790\">\n<div class=\"gb-container gb-container-02d65aeb\">\n<div class=\"gb-container gb-container-ed3ef5c8\">\n<div data-scroll-class=\"fadeInUp\" class=\"gb-container gb-container-6ae5af77 ab-has-animation\">\n\n<div class=\"gb-headline gb-headline-92260600 gb-headline-text gb-headline-169c2cce\">The result<\/div>\n\n\n\n<h2 class=\"gb-headline gb-headline-2ae5f5ef gb-headline-text\">A solid foundation for further development<\/h2>\n\n<\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-container gb-container-7807428a ab-has-animation\">\n\n<p class=\"wp-block-paragraph\">The result is a user-tested concept for a gamified, mobile-first AI wine advisory service. The focus is on interaction- and experience-oriented mechanics, the impact of which was confirmed in user tests. <\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5820183a\">\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-column gb-grid-column-1602809a ab-has-animation\"><div class=\"gb-container gb-container-1602809a\">\n<div class=\"gb-container gb-container-4e597b36\">\n\n<p class=\"wp-block-paragraph\">The swipe-based taste assessment appeals primarily to younger users. With every swipe, the AI refines the user\u2019s personal taste profile. After every three swipes, it briefly asks what criteria were used to make the decision.  <\/p>\n\n<\/div>\n\n\n<figure class=\"gb-block-image gb-block-image-1a3bab5e\"><img decoding=\"async\" width=\"339\" height=\"800\" class=\"gb-image gb-image-1a3bab5e\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2026\/08\/empfehlungen-1.png\" alt=\"\" title=\"recommendations\"><\/figure>\n\n<\/div><\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-column gb-grid-column-dcdbaab3 ab-has-animation\"><div class=\"gb-container gb-container-dcdbaab3\">\n<div class=\"gb-container gb-container-5bea9f95\">\n\n<p class=\"wp-block-paragraph\">The Taste Match Score and the visual comparison of taste profiles and wines make recommendations easy to understand and build trust. Taking into account the occasion, food, budget, and number of guests gives users the feeling that they are understood. <\/p>\n\n<\/div>\n\n\n<figure class=\"gb-block-image gb-block-image-d76bec71\"><img decoding=\"async\" width=\"339\" height=\"793\" class=\"gb-image gb-image-d76bec71\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2026\/08\/taste-match-1.png\" alt=\"\" title=\"taste-match\"><\/figure>\n\n<\/div><\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-column gb-grid-column-9f63c39f ab-has-animation\"><div class=\"gb-container gb-container-9f63c39f\">\n<div class=\"gb-container gb-container-d3466e53\">\n\n<p class=\"wp-block-paragraph\">The interactive wine list and the personalized \u201cWine Journey\u201d have just received very positive reviews from experienced users.<\/p>\n\n<\/div>\n\n\n<figure class=\"gb-block-image gb-block-image-a0ecc5c2\"><img decoding=\"async\" width=\"339\" height=\"793\" class=\"gb-image gb-image-a0ecc5c2\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2026\/08\/Map_profile.png\" alt=\"\" title=\"Map_profile\"><\/figure>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"gb-container gb-container-5e50b557 alignfull\">\n<div class=\"gb-container gb-container-03173fd5\">\n<div class=\"gb-container gb-container-001f632a\">\n<div data-scroll-class=\"fadeInUp\" class=\"gb-container gb-container-6b9dab60 ab-has-animation\">\n\n<div class=\"gb-headline gb-headline-a61a36e2 gb-headline-text gb-headline-169c2cce\">The benefits<\/div>\n\n\n\n<h2 class=\"gb-headline gb-headline-a609d2e7 gb-headline-text\">Successful AI products start with the people who use them<\/h2>\n\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-15530bc2\">\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-column gb-grid-column-b1384a9d ab-has-animation\"><div class=\"gb-container gb-container-b1384a9d\">\n\n<figure class=\"gb-block-image gb-block-image-65d42632\"><img decoding=\"async\" width=\"629\" height=\"408\" class=\"gb-image gb-image-65d42632\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2026\/08\/teststimmen.png\" alt=\"\" title=\"Reviews\"><\/figure>\n\n<\/div><\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-column gb-grid-column-47cda616 ab-has-animation\"><div class=\"gb-container gb-container-47cda616\">\n\n<p class=\"wp-block-paragraph\">Instead of programming based on assumptions, the sommelier.bot team is moving forward with a validated concept. The MVP has now been built, and the design system is in the works. They will measure the actual impact\u2014interaction rate, NPS, and repeat usage\u2014during live operation; the foundation for this has been laid.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This project demonstrates what matters to us: AI products, too, must be designed with the user in mind from start to finish. Proven UCD processes are crucial here as well for turning a technical possibility into a product that people enjoy using. <\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"gb-container gb-container-6f527a75 alignfull\">\n<div class=\"gb-container gb-container-3d5a8ef2\">\n<div data-scroll-class=\"fadeInUp\" class=\"gb-container gb-container-3a0e4604 ab-has-animation\">\n\n<p class=\"gb-headline gb-headline-fcbf7bbe gb-headline-text ul-dachzeile\">Our services<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-40f1afb3 gb-headline-text gb-headline-2b48a5c0\">Curious? Here&#8217;s how we can help you <\/h2>\n\n<\/div>\n\n<div class=\"gb-container gb-container-e626e940\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-afa920f9\">\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-column gb-grid-column-ed0a7e22 ab-has-animation\"><div class=\"gb-container gb-container-ed0a7e22\">\n\n<figure class=\"gb-block-image gb-block-image-80e464e6\"><img decoding=\"async\" class=\"gb-image gb-image-80e464e6\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2026\/05\/Frame-250-8.svg\" alt=\"\"><\/figure>\n\n\n<div class=\"gb-container gb-container-08b1ad90\">\n\n<h3 class=\"gb-headline gb-headline-0f4bd1b4 gb-headline-text\"><strong><strong><strong>AI strategy &#038; planning<\/strong><\/strong><\/strong><\/h3>\n\n\n<div class=\"gb-container gb-container-9c5d09c5\">\n\n<p class=\"wp-block-paragraph\">We work with you to identify use cases that create value and build them in a way that earns users\u2019 trust. Research, strategy, design, and testing for AI products. <\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-b36c8c14\">\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/userlutions.com\/en\/safe-product-decisions\/\" data-type=\"link\" data-id=\"\/sichere-produktentscheidungen\/\">Learn more<\/a><\/p>\n\n\n\n<figure class=\"gb-block-image gb-block-image-e1adbbc9\"><img decoding=\"async\" class=\"gb-image gb-image-e1adbbc9\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/06\/arrow-right.svg\" alt=\"\" title=\"arrow-right\"><\/figure>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-column gb-grid-column-cec87f04 ab-has-animation\"><div class=\"gb-container gb-container-cec87f04\">\n\n<figure class=\"gb-block-image gb-block-image-d3815526\"><img decoding=\"async\" class=\"gb-image gb-image-d3815526\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2026\/03\/Group-1000005357.svg\" alt=\"\"><\/figure>\n\n\n<div class=\"gb-container gb-container-389c1cb1\">\n\n<h3 class=\"gb-headline gb-headline-a44febcf gb-headline-text\"><strong><strong><strong>UX research<\/strong><\/strong><\/strong><\/h3>\n\n\n<div class=\"gb-container gb-container-c2c3e86d\">\n\n<p class=\"wp-block-paragraph\">Get to know your users and their problems. We analyze the needs of your target audiences and test concepts with real users before writing a single line of code. <\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-8f3eefbc\">\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/userlutions.com\/en\/safe-product-decisions\/\" data-type=\"link\" data-id=\"\/sichere-produktentscheidungen\/\">Learn more<\/a><\/p>\n\n\n\n<figure class=\"gb-block-image gb-block-image-fa025049\"><img decoding=\"async\" class=\"gb-image gb-image-fa025049\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/06\/arrow-right.svg\" alt=\"\" title=\"arrow-right\"><\/figure>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-column gb-grid-column-b5a5e1bc ab-has-animation\"><div class=\"gb-container gb-container-b5a5e1bc\">\n\n<figure class=\"gb-block-image gb-block-image-7b56d886\"><img decoding=\"async\" class=\"gb-image gb-image-7b56d886\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2026\/03\/Group-1000005355.svg\" alt=\"\"><\/figure>\n\n\n<div class=\"gb-container gb-container-bef74482\">\n\n<h3 class=\"gb-headline gb-headline-ea51459b gb-headline-text\"><strong><strong><strong>UX design<\/strong><\/strong><\/strong><\/h3>\n\n\n<div class=\"gb-container gb-container-552a1d16\">\n\n<p class=\"wp-block-paragraph\">From the product vision to MVPs to the complete user interface: We develop digital products that delight your users while keeping your business goals in mind.<\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-b64c1d74\">\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/userlutions.com\/en\/safe-product-decisions\/\" data-type=\"link\" data-id=\"\/sichere-produktentscheidungen\/\">Learn more<\/a><\/p>\n\n\n\n<figure class=\"gb-block-image gb-block-image-1f90cb87\"><img decoding=\"async\" class=\"gb-image gb-image-1f90cb87\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/06\/arrow-right.svg\" alt=\"\" title=\"arrow-right\"><\/figure>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"gb-container gb-container-77633c0d alignfull\" id=\"kontakt\">\n<div class=\"gb-container gb-container-20c03eb4\">\n<div data-scroll-class=\"fadeInUp\" class=\"gb-container gb-container-e13b45b1 ab-has-animation\">\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-4 wp-block-paragraph\" style=\"font-size:30px;font-style:normal;font-weight:700;line-height:1.2\"><strong>Where do you want to start? Let&#8217;s talk\u2014no strings attached. <\/strong><\/p>\n\n<\/div>\n\n<div data-scroll-class=\"fadeIn\" style=\"animation-duration:2s\" class=\"gb-grid-wrapper gb-grid-wrapper-9a65542c ab-has-animation\">\n<div class=\"gb-grid-column gb-grid-column-4779f225\"><div class=\"gb-container gb-container-4779f225\">\n\n<figure class=\"gb-block-image gb-block-image-0fc43ffe\"><img decoding=\"async\" width=\"326\" height=\"326\" class=\"gb-image gb-image-0fc43ffe\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/07\/bb.jpg\" alt=\"\" title=\"bb\"><\/figure>\n\n\n<div class=\"gb-container gb-container-797f46de\">\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-5 wp-block-paragraph\"><strong>Birgit B\u00e4rnreuther<\/strong> <\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-6 wp-block-paragraph\">Head of Consulting<\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-7 wp-block-paragraph\"><strong>+49 30 \/ 544 870 24<\/strong><br\/>(Mon\u2013Fri, 9 a.m.\u20136 p.m.)<\/p>\n\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-628d5f6d\"><div class=\"gb-container gb-container-628d5f6d\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-4857aabf\">\n<div class=\"gb-grid-column gb-grid-column-5d08dfcf\"><div class=\"gb-container gb-container-5d08dfcf\">\n\n<figure class=\"gb-block-image gb-block-image-efbff035\"><img decoding=\"async\" width=\"326\" height=\"326\" class=\"gb-image gb-image-efbff035\" src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2025\/07\/bb.jpg\" alt=\"\" title=\"bb\"><\/figure>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a7a79010\"><div class=\"gb-container gb-container-a7a79010\">\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-8 wp-block-paragraph\"><strong>Birgit B\u00e4rnreuther<\/strong>, Head of Consulting<\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-9 wp-block-paragraph\"><strong>+49 30 \/ 544 870 24<\/strong><br\/>(Mon\u2013Fri, 9 a.m.\u20136 p.m.)<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-73476882\"><div class=\"gb-container gb-container-73476882\">\n\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script><script>hbspt.forms.create({\n    portalId: \"7848520\",\n    formId: \"5a9319f6-cfa9-4d2f-9734-323cf8f1e0bd\",\n    region: \"na1\"\n  });\n<\/script>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Finding the right wine the fun way Designing an AI feature: from concept to prototype Project objective Online wine consulting that adds value and helps achieve business goals Challenges Two very different target audiences and a consulting approach that appeals to both Insights into the design That special something when researching wine Project timeline From [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"parent":26356,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-26513","page","type-page","status-publish","hentry","wpbf-post"],"_links":{"self":[{"href":"https:\/\/userlutions.com\/en\/wp-json\/wp\/v2\/pages\/26513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/userlutions.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/userlutions.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/userlutions.com\/en\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/userlutions.com\/en\/wp-json\/wp\/v2\/comments?post=26513"}],"version-history":[{"count":2,"href":"https:\/\/userlutions.com\/en\/wp-json\/wp\/v2\/pages\/26513\/revisions"}],"predecessor-version":[{"id":26522,"href":"https:\/\/userlutions.com\/en\/wp-json\/wp\/v2\/pages\/26513\/revisions\/26522"}],"up":[{"embeddable":true,"href":"https:\/\/userlutions.com\/en\/wp-json\/wp\/v2\/pages\/26356"}],"wp:attachment":[{"href":"https:\/\/userlutions.com\/en\/wp-json\/wp\/v2\/media?parent=26513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}