{"id":17585,"date":"2024-01-25T11:37:33","date_gmt":"2024-01-25T10:37:33","guid":{"rendered":"https:\/\/userlutions.com\/?page_id=17585"},"modified":"2024-01-25T11:59:18","modified_gmt":"2024-01-25T10:59:18","slug":"copra-ux-usability-medical-technology","status":"publish","type":"page","link":"https:\/\/userlutions.com\/en\/clients\/case-studies\/copra-ux-usability-medical-technology\/","title":{"rendered":"Copra Case-Study"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;section&#8221; module_class=&#8221;case-study-head &#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#40677a&#8221; background_image=&#8221;https:\/\/userlutions.com\/wp-content\/uploads\/2022\/11\/copra-header-konzeption-und-design.jpg&#8221; parallax=&#8221;on&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; width_unit=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_padding_mobile=&#8221;on&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;500px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px|0px|0px|0px&#8221; custom_css_main_element=&#8221;max-width: 50%;&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;500px&#8221; custom_width_percent=&#8221;50%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text module_class=&#8221;vertical-align&#8221; _builder_version=&#8221;4.19.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\">Faster at the patient&#8217;s bedside<\/h4>\n<h1 style=\"text-align: center;\">Innovative medical software visualized with UX design<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;case-study-services&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#333333&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]UX-Services:<\/p>\n<ul>\n<li>Wireframing<\/li>\n<li>Prototyping<\/li>\n<li>UX Design<\/li>\n<li>Interface Design<\/li>\n<li>Icon Design<\/li>\n<li>Information Architecture<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;case-study-numbers&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_number_counter number=&#8221;56&#8243; percent_sign=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; title_font_size=&#8221;60&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_number_counter][et_pb_text _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: center;\">Wireframes<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_number_counter number=&#8221;4&#8243; percent_sign=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_number_counter][et_pb_text _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: center;\">Hospitals<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_number_counter number=&#8221;22&#8243; percent_sign=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_number_counter][et_pb_text _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: center;\">DIVI Color Codes<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_number_counter number=&#8221;55&#8243; percent_sign=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_number_counter][et_pb_text _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: center;\">New Icons<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#99dfe2&#8243; background_image=&#8221;https:\/\/userlutions.com\/wp-content\/uploads\/2022\/11\/copra-testimonial-konzeption-und-design-1.jpg&#8221; background_position=&#8221;center_left&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text module_class=&#8221;case-study-layer-box black-text&#8221; _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>&#8220;The two UX designers got to grips with the topic extremely quickly, and I am absolutely delighted with how simply and clearly they have prepared the large amount of treatment data.&#8221;<\/h3>\n<p>Jenny Krause, Product Owner, COPRA System<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;section&#8221; module_class=&#8221;two-column-colorblock-right method-section&#8221; _builder_version=&#8221;4.16&#8243; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; width_unit=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"text-align: center;\">Everything at one glance &#8211;<br \/>\ncomplex flood of information made comprehensible<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; column_padding_mobile=&#8221;on&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;center&#8221; custom_css_main_element=&#8221;max-width: 50%;&#8221; custom_width_px=&#8221;500px&#8221; custom_width_percent=&#8221;50%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb module_class=&#8221;left-align&#8221; _builder_version=&#8221;4.19.4&#8243; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;24&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>For Copra, we have designed a software for the management ofinfusion pumps and patient data. The software will be used in<\/strong><br \/>\n<strong>intensive care units<\/strong><\/p>\n<p><strong>Making complex information comprehensible as you walk by<\/strong><br \/>\nTime until infusion change, battery status, warnings, required protective clothing, bed occupancy&#8230; In order to decide what to do next, hospital staff in intensive care units must be able to gather a large amount of information at a glance. The biggest challenge therefore was to present an incredible amount of complex information and statuses clearly and in a meaningful hierarchy.<\/p>\n<p><strong>Empowering hospital staff to make the right decisions<\/strong><br \/>\n<strong>fast<\/strong><br \/>\nAmong other things, a prioritization system was designed to show how urgently intervention is required and which infusion pump the staff must attend to next.<br \/>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/userlutions.com\/wp-content\/uploads\/2021\/09\/COPRA_UI-2.png&#8221; alt=&#8221;UX-Design eines Medizinproduktes&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; module_class=&#8221;two-column&#8221; _builder_version=&#8221;4.19.4&#8243; parallax=&#8221;on&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;method-section&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#dff5f2&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"text-align: center;\">Making the right decisions faster<\/h2>\n<p style=\"text-align: center;\">Innovative medical software supports lifesavers in everyday hospital life<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;case-study-full-bg&#8221; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/userlutions.com\/wp-content\/uploads\/2021\/09\/COPRA_Screens-1.png&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;section&#8221; module_class=&#8221;method-section process&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;100px|0px|100px|0px&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; width_unit=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"text-align: left;\">From information overload to user-friendly design<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; column_padding_mobile=&#8221;on&#8221; admin_label=&#8221;row&#8221; module_class=&#8221;horizontal-process-box&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;500px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px|0px|0px|0px&#8221; custom_css_main_element=&#8221;max-width: 50%;&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;500px&#8221; custom_width_percent=&#8221;50%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Requirements analysis<br \/>\n<\/strong>Precise definition of the information and application scenarios to be displayed<br \/>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Concept + Design<br \/>\n<\/strong>We implemented the requirements directly in the visual design based on Copra&#8217;s initial concepts.<br \/>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Validation with the target group<br \/>\n<\/strong>Copra repeatedly consulted with hospital staff and validated our designs.<br \/>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Developer Handoff<br \/>\n<\/strong>We closely monitored the handover of the designs to development and carried out further iterations.<br \/>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;method-section&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f5f9fc&#8221; background_image=&#8221;https:\/\/userlutions.com\/wp-content\/uploads\/2021\/09\/COPRA_Icons@2x.png&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Agile UX design for the medical industry<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Our <strong>screen designs <\/strong>display all relevant information (e.g. medication using color codes) realistically and were tested with hospital staff &#8211; before the software went into development.<br \/>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/userlutions.com\/wp-content\/uploads\/2021\/09\/COPRA_DIVI@2x-1.png&#8221; alt=&#8221;Farbkodierungen in einem Medizinprodukt&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.19.4&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<strong>Accessibility<\/strong> played a particularly important role for Copra. We worked with animations so that staff with red-green weaknesses, for example, could recognize the warnings immediately.<br \/>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/userlutions.com\/wp-content\/uploads\/2021\/09\/COPRA_Cards@2x-1.png&#8221; alt=&#8221;Verschiedene Zust\u00e4nde eines Elements in einem Medizinprodukt&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.19.4&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]We have designed our own <strong>icon set<\/strong> for Copra in order to optimally cover the versatile requirements of the software and make the information comprehensible.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; module_class=&#8221;case-study-details method-section&#8221; _builder_version=&#8221;4.16&#8243; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Das Projekt im Detail<\/h2>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Die Herausforderungen im Detail&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<strong>Eine einheitliche B2B-Plattform f\u00fcr den europ\u00e4ischen Markt<\/strong><br \/>\nIntuitive Bedienung f\u00fcr alle Kundengruppen \u2013 vom Kleinunternehmer in Norwegen bis zum Gro\u00dfh\u00e4ndler in Frankreich<\/p>\n<p><strong>Wie konzipiert man eine einheitliche E-Commerce-Plattform<\/strong> f\u00fcr Getr\u00e4nkebestellungen und digitale Services, die Nutzerbed\u00fcrfnisse und Businessanforderungen von 13 europ\u00e4ischen L\u00e4ndern erf\u00fcllt? Vor dieser Herausforderung stand Coca-Cola Europacific Partners (CCEP) im Jahr 2017.<\/p>\n<p>Zu den 13 L\u00e4ndern, in denen die Plattform eingesetzt wird, geh\u00f6ren Deutschland, Spanien, Frankreich, Portugal, UK, Schweden und Norwegen.<\/p>\n<p>So ben\u00f6tigt Frankreich beispielsweise ein System zur Leergutannahme, w\u00e4hrend Norwegen besondere Anforderungen f\u00fcr Sonderangebote innerhalb des Portals hat. Dar\u00fcber hinaus muss die Plattform sowohl die Anforderungen von Kleinunternehmern erf\u00fcllen, die f\u00fcr ihre Mitarbeiter Getr\u00e4nke bestellen, als auch von Gro\u00dfh\u00e4ndlern.<\/p>\n<p>Viele Bestellungen wurden zu dieser Zeit noch per Fax oder Telefon get\u00e4tigt. Es gab zwar bereits f\u00fcnf verschiedene Online-Portale, diese unterschieden sich jedoch stark in ihren technischen Prozessen. Eine mobile Version gab es nicht und in einigen L\u00e4ndern existierte noch gar keine digitale L\u00f6sung.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Ziele im \u00dcberblick&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>Ein einheitliches Portal statt f\u00fcnf unterschiedliche<\/li>\n<li>Schnelle und einfache Bestellungen erm\u00f6glichen<\/li>\n<li>Die Kunden von My CCEP dabei unterst\u00fctzen, ihre Gesch\u00e4ftserfolge zu steigern<\/li>\n<li>Durch innovatives Design aus der Konkurrenz hervorstechen<\/li>\n<li>Getr\u00e4nkebestellungen on the fly durch Optimierung f\u00fcr mobile Ger\u00e4te<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Prozessbegleitung, Marktforschung, Konzeption und Design: So geht internationales UX-Management\u202f &#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<strong>Kontinuierliche Begleitung<\/strong> \u2013 vom ersten Konzept bis zum internationalen Launch in 13 L\u00e4ndern<\/p>\n<p><strong>Oberstes Ziel von My CCEP, der europ\u00e4ischen B2B-Plattform von Coca-Cola<\/strong>, ist es, ihren Kunden mit der neuen Online-Plattform eine hervorragende User Experience zu bieten und ihnen das Bestellen bei Coca-Cola Europacific Partners zu erleichtern. Und so haben wir sie dabei unterst\u00fctzt:<\/p>\n<p><strong>Prozessmanagement:<\/strong> Spanien war das erste Land, in dem die neue Plattform 2018 gelauncht werden sollte, dementsprechend war hier ein wichtiger Teil unserer Aufgabe, Prozesse f\u00fcr Konzeption und Entwicklung zu schaffen und zu optimieren.<\/p>\n<p><strong>Ideation Workshop und Wireframes:<\/strong> Die vollumfassende Produktvision der n\u00e4chsten vier Jahre entstand in einem ersten gemeinsamen Ideation Workshop. Greifbar wurde diese Vision durch den ersten auf Wireframes basierenden Protoyp des Projektes, den wir kurzerhand gemeinsam mit My CCEP entwickelten.<\/p>\n<p><strong>Usability-Tests:<\/strong> Glorreiche Produktvisionen in der Theorie zu erschaffen, ist das eine. Gute Businessentscheidungen zu treffen, ist jedoch viel wichtiger. Deshalb validierten wir bereits fr\u00fch die Produktvision in internationalen Nutzertests mit Zielgruppen aus Deutschland, Spanien und Belgien.<\/p>\n<p><strong>Minimum Viable Product:<\/strong> Zu guten Businessentscheidungen geh\u00f6rt auch die Frage \u201eWie bekommen wir das Produkt auf den Markt, und zwar schnell?\u201c. Ganz im Sinne vom agilen Arbeiten definierten wir daher Minimum Viable Products (MVP) f\u00fcr die einzelnen L\u00e4nder. Um m\u00f6glichst fr\u00fch echte Marktinformationen zu erhalten, launchten die L\u00e4nder mit den geringsten Anforderungen zuerst, so dass wir uns Schritt f\u00fcr Schritt zu den komplexeren Versionen der Plattform hinarbeiten konnten.<\/p>\n<p><strong>Prototypen-Konzeption:<\/strong> In engem Kontakt mit den Produkt- und Projektmanagern von Coca-Cola European Partners, sowie den zust\u00e4ndigen Developern entwickelten wir Wireframes und Prototypen im visuellen Design von My CCEP. Um auf dem Weg zu immer komplexeren Versionen den Markt und die Nutzer nicht aus den Augen zu verlieren, haben wir diese in Feldtests mit den sp\u00e4teren Nutzern getestet.<\/p>\n<p><strong>Kontinuierliche UX-Beratung:<\/strong> Nachdem die Plattform in Spanien gelauncht war, wurde das Portal peu \u00e0 peu erweitert und auch an die Anforderungen anderer L\u00e4nder angepasst. Die jeweiligen Bed\u00fcrfnisse diskutierten wir mit den zust\u00e4ndigen Mitarbeitern der einzelnen L\u00e4nder. Fortw\u00e4hrend sind wir einerseits als Konzepter, aber auch als kontinuierliche UX- und Design-Berater zust\u00e4ndig, Empfehlungen auszusprechen und UX-Best-Practices zu etablieren.<\/p>\n<p><strong>Enger Kontakt zum Development:<\/strong> Der st\u00e4ndige Kontakt mit den Developern von Coca-Cola stellt sicher, dass sich das UX-Management reibungslos in agile Scrum-Prozesse und Sprints integriert. Zum Beispiel sind wir bei den w\u00f6chentlichen Review- und Refinement-Meetings dabei, in denen die Anforderungen der einzelnen L\u00e4nder diskutiert werden, so dass oft unsere UX-Perspektive gefragt ist.<\/p>\n<p><strong>Langfristiger UX-Partner:<\/strong> Auch zuk\u00fcnftig wollen CCEP und wir unser UX-Dream-Team nicht so schnell wieder aufgeben. So werden wir als UX-Partner auch weiterhin intensiv in die Entwicklung und Optimierung des Portals involviert sein und die nutzerfreundliche Weiterentwicklung vorantreiben.<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Das sagt Michael Beier von Coca Cola Europacific Partners&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]\u201cVielen Dank f\u00fcr eure tolle Arbeit im Projekt! Es vergeht keine Woche, in der unser Projekt und dessen Outcome nicht in irgendwelchen Meetings auf nationaler und internationaler Managementebene gezeigt und in h\u00f6chstem Ma\u00dfe gelobt wird. Das liegt vor allem daran, dass Business, Ihr und das Entwicklungsteam so gut im Anforderungs- und Entwicklungsprozess zusammenarbeiten, dass wir eine saubere Pipeline \u00fcbergeben k\u00f6nnen und am Ende ein gutes Produkt zur\u00fcckbekommen. Das Ergebnis begeistert mich nach jedem Sprint wieder aufs Neue!\u201d<\/p>\n<p>Michael Beier<br \/>\nIT Project Manager Application, Coca-Cola Europacific Partners<br \/>\n[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; module_class=&#8221;blue-bent-section contact-form&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;1px|0px|54px|0px&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; custom_padding=&#8221;||20px|&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 id=\"anfrage\" style=\"text-align: center;\">Are you interested in working with us or do you have any questions?<\/h2>\n<h4 style=\"text-align: center;\">We offer free and non-binding consultations<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_2&#8243; padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;89%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;89%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_phone=&#8221;80%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; make_fullwidth=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/userlutions.com\/wp-content\/uploads\/2017\/01\/bb.jpg&#8221; alt=&#8221;Birgit B\u00e4rnreuther&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; module_class=&#8221;img-circle&#8221; _builder_version=&#8221;4.16&#8243; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p class=\"small-text-13px\"><span style=\"font-family: inherit;\"><strong>Birgit B\u00e4rnreuther<\/strong><\/span><br \/>\n<span style=\"font-family: inherit;\"><strong><\/strong><strong><\/strong>Head of Consulting<\/span><\/p>\n<p class=\"small-text-13px\"><span style=\"font-family: inherit;\"><strong>+49 30 \/ 544 870 24<\/strong><\/span><br \/>\n<span style=\"font-family: inherit;\">(Mo to Fr, 9am to 6pm)<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.19.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->  hbspt.forms.create({<!-- [et_pb_line_break_holder] -->    region: \"na1\",<!-- [et_pb_line_break_holder] -->    portalId: \"7848520\",<!-- [et_pb_line_break_holder] -->    formId: \"0cdabeb5-e7ba-4e8d-8286-37f89dacbd8d\"<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Faster at the patient&#8217;s bedside Innovative medical software visualized with UX designUX-Services: Wireframing Prototyping UX Design Interface Design Icon Design Information Architecture Wireframes Hospitals DIVI Color Codes New Icons &#8220;The two UX designers got to grips with the topic extremely quickly, and I am absolutely delighted with how simply and clearly they have prepared the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":14483,"parent":7384,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|desktop\" admin_label=\"section\" module_class=\"case-study-head \" _builder_version=\"4.16\" background_color=\"#40677a\" background_image=\"https:\/\/userlutions.com\/wp-content\/uploads\/2022\/11\/copra-header-konzeption-und-design.jpg\" parallax=\"on\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_phone=\"\" width_unit=\"off\" global_colors_info=\"{}\"][et_pb_row column_padding_mobile=\"on\" admin_label=\"row\" _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" max_width=\"500px\" module_alignment=\"center\" custom_padding=\"0px|0px|0px|0px\" custom_css_main_element=\"max-width: 50%;\" use_custom_width=\"on\" custom_width_px=\"500px\" custom_width_percent=\"50%\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text module_class=\"vertical-align\" _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><h4 style=\"text-align: center;\">Schneller am Bett der Patienten<\/h4><h1 style=\"text-align: center;\">Innovative Medizinsoftware mit UX-Design einfach visualisiert<\/h1><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_class=\"case-study-services\" _builder_version=\"4.16\" background_color=\"#333333\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.16\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p>UX-Services:<\/p><ul><li>Wireframing<\/li><li>Prototyping<\/li><li>Konzeption<\/li><li>Interface Design<\/li><li>Icon Design<\/li><li>Informationsarchitektur<\/li><\/ul><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_class=\"case-study-numbers\" _builder_version=\"4.16\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_4,1_4,1_4\" _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_number_counter number=\"56\" percent_sign=\"off\" _builder_version=\"4.16\" title_font_size=\"60\" global_colors_info=\"{}\"][\/et_pb_number_counter][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p style=\"text-align: center;\">Wireframes<\/p><p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_number_counter number=\"4\" percent_sign=\"off\" _builder_version=\"4.16\" global_colors_info=\"{}\"][\/et_pb_number_counter][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p style=\"text-align: center;\">Krankenh\u00e4user<\/p><p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_number_counter number=\"22\" percent_sign=\"off\" _builder_version=\"4.16\" global_colors_info=\"{}\"][\/et_pb_number_counter][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p style=\"text-align: center;\">DIVI-Farbcodes<\/p><p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_number_counter number=\"55\" percent_sign=\"off\" _builder_version=\"4.16\" global_colors_info=\"{}\"][\/et_pb_number_counter][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p style=\"text-align: center;\">neue Icons<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.16\" background_color=\"#99dfe2\" background_image=\"https:\/\/userlutions.com\/wp-content\/uploads\/2022\/11\/copra-testimonial-konzeption-und-design-1.jpg\" background_position=\"center_left\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_2,1_2\" _builder_version=\"4.16\" global_colors_info=\"{}\"][et_pb_column type=\"1_2\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text module_class=\"case-study-layer-box black-text\" _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><h3>\u201eDie beiden UX-Designer haben sich enorm schnell ins Thema eingearbeitet und ich bin absolut begeistert, wie einfach und \u00fcbersichtlich sie die vielen Behandlungsdaten aufbereitet haben.\u201c<\/h3><p>Jenny Krause, Product Owner, COPRA System<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" custom_padding_last_edited=\"off|desktop\" admin_label=\"section\" module_class=\"two-column-colorblock-right method-section\" _builder_version=\"4.16\" custom_padding_tablet=\"50px|0|50px|0\" width_unit=\"off\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.16\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><h2 style=\"text-align: center;\">Alles auf einen Blick \u2013 <br \/>Komplexe Informationsflut erfassbar gemacht<\/h2><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_2,1_2\" make_equal=\"on\" column_padding_mobile=\"on\" admin_label=\"row\" _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" module_alignment=\"center\" custom_css_main_element=\"max-width: 50%;\" custom_width_px=\"500px\" custom_width_percent=\"50%\" global_colors_info=\"{}\"][et_pb_column type=\"1_2\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_blurb module_class=\"left-align\" _builder_version=\"4.16\" header_font=\"|700|||||||\" header_font_size=\"24\" global_colors_info=\"{}\"]<\/p><p><strong>F\u00fcr Copra haben wir eine Software f\u00fcr das Management von <\/strong><strong>Infusionspumpen und Patientendaten konzipiert, die auf <\/strong><br \/><strong>Intensivstationen eingesetzt wird.<\/strong><\/p><p><strong>Komplexe Informationen im Vorbeigehen erfassbar machen<\/strong><br \/>Zeit bis zum Infusionswechsel, Akkustand, Warnungen, erforderliche Schutzkleidung, Bettenbelegung\u2026 Um zu entscheiden, was als N\u00e4chstes zu tun ist, muss das Krankenhauspersonal auf Intensivstationen eine F\u00fclle von Informationen auf einen Blick erfassen k\u00f6nnen. Die gr\u00f6\u00dfte Herausforderung bestand deshalb darin, unglaublich viele komplexe Informationen und Zust\u00e4nde \u00fcbersichtlich und in einer sinnvollen Hierarchie darzustellen.<\/p><p><strong>Krankenhauspersonal zu richtigen Entscheidungen in kurzer <\/strong><br \/><strong>Zeit bef\u00e4higen<\/strong><br \/>Unter anderem wurde ein Priorisierungssystem konzipiert, das verdeutlicht, wie dringlich eingegriffen werden muss und um welche Infusionspumpe sich das Personal als N\u00e4chstes k\u00fcmmern muss.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_image src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2021\/09\/COPRA_UI-2.png\" alt=\"UX-Design eines Medizinproduktes\" align_tablet=\"center\" align_phone=\"center\" align_last_edited=\"on|desktop\" module_class=\"two-column\" _builder_version=\"4.19.4\" parallax=\"on\" global_colors_info=\"{}\"][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_class=\"method-section\" _builder_version=\"4.16\" background_color=\"#dff5f2\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><h2 style=\"text-align: center;\">Schneller die richtigen Entscheidungen treffen<\/h2><p style=\"text-align: center;\">Innovative Medizinsoftware unterst\u00fctzt Lebensretter im Krankenhausalltag<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_class=\"case-study-full-bg\" _builder_version=\"4.16\" background_image=\"https:\/\/userlutions.com\/wp-content\/uploads\/2021\/09\/COPRA_Screens-1.png\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\"][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|desktop\" admin_label=\"section\" module_class=\"method-section process\" _builder_version=\"4.16\" custom_padding=\"100px|0px|100px|0px\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_phone=\"\" width_unit=\"off\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><h2 style=\"text-align: left;\">Vom Information-Overload zum nutzerfreundlichen Design<\/h2><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_4,1_4,1_4,1_4\" column_padding_mobile=\"on\" admin_label=\"row\" module_class=\"horizontal-process-box\" _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" max_width=\"500px\" module_alignment=\"center\" custom_padding=\"0px|0px|0px|0px\" custom_css_main_element=\"max-width: 50%;\" use_custom_width=\"on\" custom_width_px=\"500px\" custom_width_percent=\"50%\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_blurb icon_placement=\"left\" _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p><strong>Anforderungsanalyse<br \/><\/strong>Genaue Definition der darzustellenden Informationen und Anwendungsszenarien<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_blurb icon_placement=\"left\" _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p><strong>Konzeption + Design<br \/><\/strong>Die Anforderungen setzten wir anhand erster Konzepte von Copra direkt im visuellen Design um.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_blurb icon_placement=\"left\" _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p><strong>Validierung mit der Zielgruppe<br \/><\/strong>Copra hielt immer wieder R\u00fccksprache mit dem Krankenhauspersonal und validierte unsere Entw\u00fcrfe.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_blurb icon_placement=\"left\" _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p><strong>Developer Handoff<br \/><\/strong>Die \u00dcbergabe der Designs ans Development haben wir eng begleitet und weitere Iterationen vorgenommen.<\/p><p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_class=\"method-section\" _builder_version=\"4.16\" background_color=\"#f5f9fc\" background_image=\"https:\/\/userlutions.com\/wp-content\/uploads\/2021\/09\/COPRA_Icons@2x.png\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><h2>Agiles UX-Design f\u00fcr die Medizinbranche<\/h2><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\"][et_pb_column type=\"1_3\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p>Unsere <strong>Screendesigns <\/strong>stellen alle relevanten Informationen (z.B. Medikamente durch Farbcodes) realit\u00e4tsgetreu dar und wurden mit dem Krankenhauspersonal getestet \u2013 bevor die Software in die Entwicklung ging.<\/p><p>[\/et_pb_text][et_pb_image src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2021\/09\/COPRA_DIVI@2x-1.png\" alt=\"Farbkodierungen in einem Medizinprodukt\" align_tablet=\"center\" align_phone=\"center\" align_last_edited=\"on|desktop\" _builder_version=\"4.19.4\" global_colors_info=\"{}\"][\/et_pb_image][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p><strong>Barrierefreiheit<\/strong> spielte f\u00fcr Copra eine besonders gro\u00dfe Rolle. Damit beispielsweise auch Personal mit Rot-Gr\u00fcn-Schw\u00e4che die Warnungen sofort erkennt, arbeiteten wir mit Animationen.<\/p><p>[\/et_pb_text][et_pb_image src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2021\/09\/COPRA_Cards@2x-1.png\" alt=\"Verschiedene Zust\u00e4nde eines Elements in einem Medizinprodukt\" align_tablet=\"center\" align_phone=\"center\" align_last_edited=\"on|desktop\" _builder_version=\"4.19.4\" global_colors_info=\"{}\"][\/et_pb_image][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p>Ein eigenes <strong>Icon-Set<\/strong> haben wir f\u00fcr Copra entworfen, um die vielseitigen Anforderungen der Software optimal abzudecken und die Informationen schnell erfassbar zu machen.<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" disabled_on=\"on|on|on\" module_class=\"case-study-details method-section\" _builder_version=\"4.16\" disabled=\"on\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><h2>Das Projekt im Detail<\/h2><p>[\/et_pb_text][et_pb_accordion _builder_version=\"4.16\" global_colors_info=\"{}\"][et_pb_accordion_item title=\"Die Herausforderungen im Detail\" open=\"on\" _builder_version=\"4.16\" global_colors_info=\"{}\"]<\/p><p><strong>Eine einheitliche B2B-Plattform f\u00fcr den europ\u00e4ischen Markt<\/strong> <br \/>Intuitive Bedienung f\u00fcr alle Kundengruppen \u2013 vom Kleinunternehmer in Norwegen bis zum Gro\u00dfh\u00e4ndler in Frankreich<\/p><p><strong>Wie konzipiert man eine einheitliche E-Commerce-Plattform<\/strong> f\u00fcr Getr\u00e4nkebestellungen und digitale Services, die Nutzerbed\u00fcrfnisse und Businessanforderungen von 13 europ\u00e4ischen L\u00e4ndern erf\u00fcllt? Vor dieser Herausforderung stand Coca-Cola Europacific Partners (CCEP) im Jahr 2017.<\/p><p>Zu den 13 L\u00e4ndern, in denen die Plattform eingesetzt wird, geh\u00f6ren Deutschland, Spanien, Frankreich, Portugal, UK, Schweden und Norwegen.<\/p><p>So ben\u00f6tigt Frankreich beispielsweise ein System zur Leergutannahme, w\u00e4hrend Norwegen besondere Anforderungen f\u00fcr Sonderangebote innerhalb des Portals hat. Dar\u00fcber hinaus muss die Plattform sowohl die Anforderungen von Kleinunternehmern erf\u00fcllen, die f\u00fcr ihre Mitarbeiter Getr\u00e4nke bestellen, als auch von Gro\u00dfh\u00e4ndlern.<\/p><p>Viele Bestellungen wurden zu dieser Zeit noch per Fax oder Telefon get\u00e4tigt. Es gab zwar bereits f\u00fcnf verschiedene Online-Portale, diese unterschieden sich jedoch stark in ihren technischen Prozessen. Eine mobile Version gab es nicht und in einigen L\u00e4ndern existierte noch gar keine digitale L\u00f6sung.<\/p><p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"Ziele im \u00dcberblick\" _builder_version=\"4.16\" global_colors_info=\"{}\" open=\"off\"]<\/p><ul><li>Ein einheitliches Portal statt f\u00fcnf unterschiedliche<\/li><li>Schnelle und einfache Bestellungen erm\u00f6glichen<\/li><li>Die Kunden von My CCEP dabei unterst\u00fctzen, ihre Gesch\u00e4ftserfolge zu steigern<\/li><li>Durch innovatives Design aus der Konkurrenz hervorstechen<\/li><li>Getr\u00e4nkebestellungen on the fly durch Optimierung f\u00fcr mobile Ger\u00e4te<\/li><\/ul><p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"Prozessbegleitung, Marktforschung, Konzeption und Design: So geht internationales UX-Management\u202f \" _builder_version=\"4.16\" global_colors_info=\"{}\" open=\"off\"]<\/p><p><strong>Kontinuierliche Begleitung<\/strong> \u2013 vom ersten Konzept bis zum internationalen Launch in 13 L\u00e4ndern<\/p><p><strong>Oberstes Ziel von My CCEP, der europ\u00e4ischen B2B-Plattform von Coca-Cola<\/strong>, ist es, ihren Kunden mit der neuen Online-Plattform eine hervorragende User Experience zu bieten und ihnen das Bestellen bei Coca-Cola Europacific Partners zu erleichtern. Und so haben wir sie dabei unterst\u00fctzt:<\/p><p><strong>Prozessmanagement:<\/strong> Spanien war das erste Land, in dem die neue Plattform 2018 gelauncht werden sollte, dementsprechend war hier ein wichtiger Teil unserer Aufgabe, Prozesse f\u00fcr Konzeption und Entwicklung zu schaffen und zu optimieren.<\/p><p><strong>Ideation Workshop und Wireframes:<\/strong> Die vollumfassende Produktvision der n\u00e4chsten vier Jahre entstand in einem ersten gemeinsamen Ideation Workshop. Greifbar wurde diese Vision durch den ersten auf Wireframes basierenden Protoyp des Projektes, den wir kurzerhand gemeinsam mit My CCEP entwickelten.<\/p><p><strong>Usability-Tests:<\/strong> Glorreiche Produktvisionen in der Theorie zu erschaffen, ist das eine. Gute Businessentscheidungen zu treffen, ist jedoch viel wichtiger. Deshalb validierten wir bereits fr\u00fch die Produktvision in internationalen Nutzertests mit Zielgruppen aus Deutschland, Spanien und Belgien.<\/p><p><strong>Minimum Viable Product:<\/strong> Zu guten Businessentscheidungen geh\u00f6rt auch die Frage \u201eWie bekommen wir das Produkt auf den Markt, und zwar schnell?\u201c. Ganz im Sinne vom agilen Arbeiten definierten wir daher Minimum Viable Products (MVP) f\u00fcr die einzelnen L\u00e4nder. Um m\u00f6glichst fr\u00fch echte Marktinformationen zu erhalten, launchten die L\u00e4nder mit den geringsten Anforderungen zuerst, so dass wir uns Schritt f\u00fcr Schritt zu den komplexeren Versionen der Plattform hinarbeiten konnten.<\/p><p><strong>Prototypen-Konzeption:<\/strong> In engem Kontakt mit den Produkt- und Projektmanagern von Coca-Cola European Partners, sowie den zust\u00e4ndigen Developern entwickelten wir Wireframes und Prototypen im visuellen Design von My CCEP. Um auf dem Weg zu immer komplexeren Versionen den Markt und die Nutzer nicht aus den Augen zu verlieren, haben wir diese in Feldtests mit den sp\u00e4teren Nutzern getestet.<\/p><p><strong>Kontinuierliche UX-Beratung:<\/strong> Nachdem die Plattform in Spanien gelauncht war, wurde das Portal peu \u00e0 peu erweitert und auch an die Anforderungen anderer L\u00e4nder angepasst. Die jeweiligen Bed\u00fcrfnisse diskutierten wir mit den zust\u00e4ndigen Mitarbeitern der einzelnen L\u00e4nder. Fortw\u00e4hrend sind wir einerseits als Konzepter, aber auch als kontinuierliche UX- und Design-Berater zust\u00e4ndig, Empfehlungen auszusprechen und UX-Best-Practices zu etablieren.<\/p><p><strong>Enger Kontakt zum Development:<\/strong> Der st\u00e4ndige Kontakt mit den Developern von Coca-Cola stellt sicher, dass sich das UX-Management reibungslos in agile Scrum-Prozesse und Sprints integriert. Zum Beispiel sind wir bei den w\u00f6chentlichen Review- und Refinement-Meetings dabei, in denen die Anforderungen der einzelnen L\u00e4nder diskutiert werden, so dass oft unsere UX-Perspektive gefragt ist.<\/p><p><strong>Langfristiger UX-Partner:<\/strong> Auch zuk\u00fcnftig wollen CCEP und wir unser UX-Dream-Team nicht so schnell wieder aufgeben. So werden wir als UX-Partner auch weiterhin intensiv in die Entwicklung und Optimierung des Portals involviert sein und die nutzerfreundliche Weiterentwicklung vorantreiben.<\/p><p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"Das sagt Michael Beier von Coca Cola Europacific Partners\" _builder_version=\"4.16\" global_colors_info=\"{}\" open=\"off\"]<\/p><p>\u201cVielen Dank f\u00fcr eure tolle Arbeit im Projekt! Es vergeht keine Woche, in der unser Projekt und dessen Outcome nicht in irgendwelchen Meetings auf nationaler und internationaler Managementebene gezeigt und in h\u00f6chstem Ma\u00dfe gelobt wird. Das liegt vor allem daran, dass Business, Ihr und das Entwicklungsteam so gut im Anforderungs- und Entwicklungsprozess zusammenarbeiten, dass wir eine saubere Pipeline \u00fcbergeben k\u00f6nnen und am Ende ein gutes Produkt zur\u00fcckbekommen. Das Ergebnis begeistert mich nach jedem Sprint wieder aufs Neue!\u201d<\/p><p>Michael Beier <br \/>IT Project Manager Application, Coca-Cola Europacific Partners<\/p><p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|desktop\" module_class=\"blue-bent-section contact-form\" _builder_version=\"3.0.74\" custom_padding=\"1px|0px|54px|0px\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_phone=\"\" transparent_background=\"off\" padding_mobile=\"off\" global_module=\"2006\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" custom_padding=\"||20px|\" global_colors_info=\"{}\"]<\/p><h2 id=\"anfrage\" style=\"text-align: center;\">Wie k\u00f6nnen wir Ihnen helfen?<\/h2><h4 style=\"text-align: center;\">Wir beraten Sie kostenlos und unverbindlich<\/h4><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=\"off\" column_padding_mobile=\"on\" module_class=\" et_pb_row_fullwidth\" _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" width=\"89%\" width_tablet=\"80%\" width_last_edited=\"on|desktop\" max_width=\"89%\" max_width_tablet=\"80%\" max_width_last_edited=\"on|desktop\" make_fullwidth=\"on\" global_colors_info=\"{}\" column_structure=\"1_4,1_4,1_2\" width_phone=\"80%\" max_width_phone=\"80%\"][et_pb_column type=\"1_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_image src=\"https:\/\/userlutions.com\/wp-content\/uploads\/2017\/01\/bb.jpg\" alt=\"Birgit B\u00e4rnreuther\" align_tablet=\"center\" align_last_edited=\"on|desktop\" module_class=\"img-circle\" _builder_version=\"4.16\" use_border_color=\"off\" global_colors_info=\"{}\" align_phone=\"center\"][\/et_pb_image][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" use_border_color=\"off\" global_colors_info=\"{}\"]<\/p><p class=\"small-text-13px\"><span style=\"font-family: inherit;\"><strong>Birgit B\u00e4rnreuther<\/strong><\/span><br \/><span style=\"font-family: inherit;\"><strong><\/strong><strong><\/strong>Agenturleitung<\/span><\/p><p class=\"small-text-13px\"><span style=\"font-family: inherit;\"><strong>030 \/ 544 870 24<\/strong><\/span><br \/><span style=\"font-family: inherit;\">(Mo bis Fr, 9 bis 18 Uhr)<\/span><\/p><p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_code _builder_version=\"4.16\" global_colors_info=\"{}\"]<!-- [if lte IE 8]><!-- [et_pb_line_break_holder] --><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script><!-- [et_pb_line_break_holder] --><![endif]--><!-- [et_pb_line_break_holder] --><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->  hbspt.forms.create({<!-- [et_pb_line_break_holder] -->\tregion: \"na1\",<!-- [et_pb_line_break_holder] -->\tportalId: \"7848520\",<!-- [et_pb_line_break_holder] -->\tformId: \"5a9319f6-cfa9-4d2f-9734-323cf8f1e0bd\"<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p><p style=\"text-align: center;\"><\/p>","_et_gb_content_width":"","content-type":"","inline_featured_image":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Usability in medical technology | Case study with Copra System<\/title>\n<meta name=\"description\" content=\"Case study on UX design and usability of medical devices. 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