{"id":10579,"date":"2021-08-05T15:56:54","date_gmt":"2021-08-05T13:56:54","guid":{"rendered":"https:\/\/userlutions.com\/?page_id=10579"},"modified":"2023-08-07T15:42:04","modified_gmt":"2023-08-07T13:42:04","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/userlutions.com\/en\/terms-and-conditions\/","title":{"rendered":"T&C"},"content":{"rendered":"

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Terms and Conditions<\/h1>\n

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These General Terms and Conditions are binding in the currently valid version.<\/span><\/p>\n

Revision date: 05.08.2021<\/p>\n

1. Confidentiality
<\/strong>Userlutions assures the client that it will handle all information, data and documents provided within the scope of common projects confidentially. Every employee who gains insight from the project data is obliged to maintain absolute confidentiality towards Userlutions The number of employees who have access to project information is kept to a necessary minimum. All PC\u2019s are secured via passwords and can only be used by authorized employees. Userlutions is entitled to utilize a partner contractor to fulfill the client\u2019s order.<\/p>\n

2. Liability
<\/strong>Userlutions is liable as consequence of culpable violation of fundamental contractual obligations up to the amount of the respective contract value according to the goods on own account. Liability for lost profits and other consequential damages is excluded.<\/p>\n

3. Travel Costs
<\/strong>Unless otherwise specified, travel costs will be charged separately. When occurring, travel time will be charged with a lower hourly rate (50 EUR (net)). Costs for an overnight stay will agreed on with the client and borne by the client. The hotel can be recommended by the client.<\/p>\n

4. VAT
<\/strong>All prices are in EUR and exclude the legal VAT of 19%<\/p>\n

5. Terms of Payment
<\/strong>The total bill including the mandatory value added tax (VAT) must be paid by the client within 14 days from receiving the invoice of the consignee without any discounts mentioned. Clients will receive invoices by email with the 14 days specified in the invoice.<\/p>\n

6. Collaboration of the clients
<\/strong>To guarantee punctual delivery to our clients, the same clients must respect the timing that is agreed on together. If the client delays providing necessary materials with less than 5 days\u2019 prior notice, Userlutions may antedate another project from another client and postpone the late client\u2019s project. Alternatively, if the client prefers, it can pay a fee of 390\u20ac per day of delay to maintain the respective project time blocked for the respective client.<\/p>\n

7. References
<\/strong>Unless otherwise stated, the Userlutions client allows the use of its company name and logo as a reference upon project completion.<\/p>\n

8. Validity of the offer
<\/strong>The offer presented is valid for 30 days. Orders that are issued after this date require a revised offer. The offer is valid pending the availability of human resources for the desired project start date.<\/p>\n

Legal Terms RapidUsertest
<\/strong>Furthermore the terms and conditions of RapidUsertests apply: https:\/\/rapidusertests.com\/en\/terms-and-conditions<\/a><\/p>\n

Click here to download the terms and conditions<\/a><\/p>\n

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Terms and Conditions These General Terms and Conditions are binding in the currently valid version.Revision date: 05.08.20211. ConfidentialityUserlutions assures the client that it will handle all information, data and documents provided within the scope of common projects confidentially. Every employee who gains insight from the project data is obliged to maintain absolute confidentiality towards Userlutions […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false},"yoast_head":"\nTerms & Conditions | Userlutions<\/title>\n<meta name=\"description\" content=\"Terms and conditions of the ux agency Userlutions from Berlin. 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